Meet the Team banner meow bark

Meet the team

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Our Dynamic Duo:

Dr. Brian Hayes and
Dr. Erica Lozoya

 

Not Your AverageVets

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DR. BRIAN HAYES holding a black lab in austin texas

Brian Hayes,
DVM

Meet Dr. Brian Hayes, a vet with a knack for balancing high-level expertise with down-to-earth charm. He started his career as a kennel tech, then progressed to veterinary assistant, and finally veterinarian. With over 10 years in the field, he’s as well-rounded as they come. He incorporates Fear-Free techniques into his approach to care, helping pets feel calm, safe, and comfortable during every visit. But it’s not all about the credentials – as Erica would say, Brian “wears many hats”. He is a music enthusiast, welder, carpenter, sports fan, and garden lover, blending his love for all things outdoors with his passion for pets. It’s his life’s mission to make every pet feel welcomed and valued, a testament to his dedication to serving the community and his patients with heartfelt care.

DR. ERICA LOZOYA with a black cat at meow bark

Erica Lozoya,
DVM

Dr. Erica Lozoya is a standout vet combining scientific expertise with a deep love for animals. Her journey spans an internship at VERG Brooklyn and pivotal years working corporate and relief medicine. These experiences, along with her passion and curiosity, inspired Meow Bark’s creation and growth. Outside the clinic, she’s a snowboarder, musician, and sports enthusiast, adding a unique dimension to her approach. Dr. Lozoya believes in treating each pet as an individual, saying, “Medicine is an art.” She focuses on fear-free experiences and effective communication, ensuring pets and owners alike leave Meow Bark feeling understood and cared for.

DR. ERICA LOZOYA with a black cat at meow bark
Cassey Practice Manager

Cassey

Practice Manager

As our Practice Manager, Cassey is one of the driving forces behind making sure Meow Bark runs smoothly each day. Cassey brings organization, compassion, and a steady presence to our team. She is also a proud pet parent to two Boxers, Pudge and Nolan and two cats, Nacho and Peaches.

Outside of the clinic, Cassey enjoys slowing down and spending time with the things she loves most. She believes a good day starts with a very important routine—a trip to Sonic for a Route 44 Diet Coke with easy ice (because max caffeine matters!). When she’s not enjoying her favorite drink, you can often find her gardening, crocheting, spending time with her family, or getting lost in a good audiobook or podcast. She loves true crime, mysteries, and stories that keep her guessing. If she had a magical power, she’d choose the ability to always know the truth!  

Cassey has a soft spot for nostalgia, traditions, and a little bit of fun. She loves musicals and anything from the 90s, cheers on the Texas Rangers and Dallas Cowboys, and still treasures reading Chicka Chicka Boom Boom with her three kiddos. Thanksgiving holds a special place in her heart—not just for the memories, but because of course… the food!  Cassey knows the way to a good celebration is through great food.

Fun Facts About Cassey

  • ♐ Birthday: December (Sagittarius)
  • 🥤 Drink: Sonic Route 44 Diet Coke with easy ice
  • 🌅 Favorite Time: Dusk
  • 🍫 Sweet Treats: PayDay candy & Brach’s Maple Nut candy
  • 🍰 Dessert: German Chocolate Cake
  • 🧀 Appetizer: Chips and queso
  • 🎧 Podcasts: Morbid, So Supernatural, Anatomy of Murder & Crime Junkie
  • 🌱 Hobbies: Gardening, crocheting & listening to books
  • 🌿 Favorite Color: Sage green
  • 🔢 Lucky Number: 8
  • 👣 Mythical Creature: Sasquatch
  • 🐢 Favorite Animals: Capybara & turtle
  • 🎲 Game: Yahtzee
Vera Vet Tech

Vera

Technician Assistant

If you’ve spent any time around Vera, you’ve probably noticed her bright smile, positive attitude, and contagious enthusiasm. Born and raised in Mexico, Vera speaks English as her third language and is always happy to teach the rest of the Meow Bark team a little Spanish along the way. Her kindness, curiosity, and upbeat personality make her a joy to work with, and she loves helping clients and their pets feel right at home.

A proud vegetarian and lover of all things nature, Vera feels most at peace surrounded by plants, whether she’s gardening at home or spending a sunny afternoon at Barton Springs. She has a creative side too, enjoying arts and crafts whenever she gets the chance. If she could have any superpower, she’d choose teleportation—because who wouldn’t want to skip traffic and instantly arrive at their next adventure?

Whether she’s sharing a laugh with a coworker, helping a client, or brightening the clinic with her cheerful energy, Vera brings warmth and positivity to every day at Meow Bark.

🐾 Fun Facts About Vera

  • 🎂 Birth Month: April (Taurus ♉)
  • ☀️ Favorite Time of Day: Mid-morning
  • ☕ Morning Beverage: Iced latte, dirty chai, or Yerba Mate
  • 🥑 Favorite Foods: Guac & chips, tiramisu, tres leches cake, and M&M’s
  • 🎬 Favorite Movies: Scary movies and comedies
  • 🎵 Favorite Music: Hozier, Lady Gaga & Harry Styles
  • 🌿 Favorite Hobbies: Gardening, spending time at Barton Springs, and arts & crafts
  • 🦫 Favorite Animals: Capybaras and blue whales
  • 🎃 Favorite Holiday: Halloween
  • 📖 Favorite Magazine & Podcast: National Geographic and Royal Court
  • 🏉 Favorite Sports: Women’s rugby, soccer, and wrestling
  • 🧜‍♀️ Favorite Mythical Creature: Mermaid
  • 🛍️ Favorite Store: The Tillary
  • 🎮 Favorite Video Game: Super Smash Bros.
  • 🎨 Favorite Color: Yellow
  • ✨ Fun Fact: Vera’s lucky number is 333, and if she could have one magical power, she’d choose teleportation.
Jay Receptionist

Jay

Receptionist

As one of our receptionists, Jay is often one of the very first friendly faces you’ll see when you walk through the doors at Meow Bark. With her calm, steady personality and genuine kindness, she has a way of helping both pets and their people feel welcome from the moment they arrive.

Jay is also our unofficial Mixmaster, carefully curating the calming music that fills the clinic each day. She believes the right atmosphere can make a world of difference, especially for nervous pets. Her nurturing personality doesn’t stop there—she’s also the caretaker of all our clinic plants, making sure every corner of Meow Bark feels as warm and inviting as possible.

When she’s not helping clients or creating a peaceful environment around the hospital, you’ll usually find Jay with a good book, tending to her garden, or discovering something new. If she could choose any superpower, it would be infinite knowledge—a perfect fit for someone who’s always curious and loves learning.  Whether she’s greeting clients with a warm smile, helping an anxious pet settle in, picking the perfect playlist, or making sure our plants are thriving, Jay brings a calming presence that helps make Meow Bark feel like home.

🐾 Fun Facts About Jay

  • 🎂 Birthmonth: October (Scorpio)
  • 🌅 Favorite Time of Day: Sunrise
  • 🫖 Morning Beverage: Tea, juice, or a smoothie (though coffee occasionally wins!)
  • 🍜 Favorite Foods: Pho, fresh bread, strawberry cake, white chocolate macadamia nut cookies, Kit Kats, and sour gummy worms
  • 🍽️ Favorite Restaurant: Nasha
  • 🎬 Favorite Movies: Psychological thrillers
  • 🎵 Favorite Music: Erykah Badu, Jeff Buckley & Deftones
  • 📚 Favorite Hobbies: Reading, gardening, and caring for our clinic plants
  • 🦣 Favorite Animals: Anteaters, big cats, and axolotls
  • 🎄 Favorite Holiday: Christmas
  • 📖 Favorite Book & Podcast: Annihilation and Miniminuteman
  • 🎨 Favorite Colors: Baby pink, dark purple, and dark red
  • ✨ Fun Fact: If Jay could have one magical power, she’d choose infinite knowledge.
Recepitonist Tess

Tess

Lead Technician

If you’ve visited Meow Bark, chances are you’ve met Tess, with a coffee or matcha in hand, bright blue hair that’s hard to miss, and a smile ready to make both you and your pet feel at ease. Around the clinic, she’s unofficially known as our behavior nerd, and she wears that title proudly! Tess is passionate about Fear Free medicine and is fully dedicated to turning every scared or nervous patient into a fan of coming to the vet.

When she’s not helping pets build confidence, you’ll probably find her hunting for hidden treasures at thrift stores, junk journaling, walking her handsome pup Dozer (or “Dozie” to those who know and love him), or spending time with cats. Halloween is her favorite holiday, comedy movies are always a good choice, and if there’s pizza, pasta, burgers, mac & cheese, spinach dip, ice cream, or a Jersey Mike’s sandwich involved, she’s one happy human.

Tess has a soft spot for sharks, horses, zebras, and dragons, loves just about every genre of music, enjoys flipping through National Geographic, and can never pass up Snickers, Hershey’s chocolate, or Nerds Gummy Clusters. She’s not much of a sports fan, but she’ll happily challenge you to a game of Uno. Blue and teal are her favorite colors, which makes perfect sense once you’ve seen her signature blue hair!

If she could have one magical power? She insists she’d choose everything a wizard can do…but since we made her pick just one, we’re still waiting on a final answer!

🐾 Fun Facts About Tess

  • ☕ Morning drink: Coffee or Matcha
  • 💙 Favorite colors: Blue & Teal (and yes, the blue hair is intentional!)
  • 🍫 Sweet treats: Snickers, Hershey’s & Nerds Gummy Clusters
  • 🥪 Favorite restaurant: Jersey Mike’s
  • 🍕 Favorite foods: Pizza, pasta, burgers, mac & cheese, spinach dip & ice cream
  • 🎬 Movie genre: Comedy
  • 🦈 Favorite water animal: Shark
  • 🐴 Favorite land animals: Horses & Zebras
  • 🎃 Favorite holiday: Halloween
  • 🌎 Favorite magazine: National Geographic
  • 🎵 Music: Everything!
  • 🚫 Sports: Not her thing.
  • 🚶 Favorite activities: Walking Dozie, playing with cats & junk journaling
  • 🎙️ Favorite podcast: Queen Herby
  • 🐉 Favorite mythical creature: Dragon
  • 🛍️ Favorite hobby: Thrifting
  • 🎲 Favorite game: Uno
  • ✨ Lucky numbers: 222 & 444
Receptionist Amber

Amber

Receptionist

If you’ve called the clinic, there’s a good chance you’ve already met Amber, our calm, reassuring voice on the other end of the phone. With 7 years of experience in the pet care field and working as a receptionist since 2023, Amber has a talent for helping both pets and people feel at ease.

When she’s not at the clinic, you’ll likely find her curled up with a good book (the Throne of Glass series is her favorite), listening to Crime Junkie or Morbid, or enjoying her two favorite beverages: coffee and Dr Pepper. Amber loves all things spooky and mysterious, from thriller and horror movies to her favorite holiday, Halloween. She also has a soft spot for Harry Potter.

Her favorite animals are bats, bunnies, and sharks, her lucky number is 13, and if you couldn’t tell from her green hair, green is definitely her favorite color. If she could have any magical power, she’d choose teleportation—mostly because it would make getting places a whole lot easier!

Amber is pictured here with her kitten, Anghkooey, who has quickly become the newest star of her family.

🐾 Fun Facts About Amber

  • Favorite Holiday: Halloween 🎃
  • Favorite Book Series: Throne of Glass 📚
  • Favorite Podcasts: Crime Junkie & Morbid 🎧
  • Favorite Animals: Bats, Bunnies & Sharks 🦇🐰🦈
  • Dream Superpower: Teleportation ✨
  • Favorite Color: Green 💚
  • Fuel of Choice: Coffee & Dr Pepper ☕🥤
Veterinary Technician Guillermo

Guillermo

Veterinary Technician

As one of our amazing Veterinary Technicians, Guillermo is always ready to jump in wherever he’s needed. Pictured alongside his loyal companion Sam, Guillermo brings the same patience and care he shows his own pets into every interaction at Meow Bark. Whether he’s helping patients feel comfortable or assisting our doctors, he brings a calm confidence and positive attitude to every shift. His easygoing personality makes him a favorite among both coworkers and patients alike.

When he’s not caring for pets, Guillermo is usually immersed in music. He loves sitting down to listen to an album from start to finish, appreciating everything from classic favorites to discovering something new. If there’s a concert, a record store, or a great playlist involved, he’s probably interested. And while sports aren’t really his thing, he’ll happily tune in for the halftime show!

Guillermo also has a love for all things spooky. Halloween is his favorite holiday, horror movies are his go-to genre, and if he could have one magical ability, he’d choose psychic powers. Pair that with his favorite mythical creature—the satyr—and it’s safe to say Guillermo appreciates the mysterious and imaginative side of life.

Whether he’s making a nervous patient feel at ease, sharing a laugh with the team, or recommending a new album to listen to, Guillermo brings kindness, humor, and dedication to Meow Bark every day.

🐾 Fun Facts About Guillermo

  • 🎂 Birthday: February 15 (Aquarius ♒)
  • ☕ Morning Beverage: Cold brew
  • 🌤️ Favorite Time of Day: Depends on the day!
  • 🍽️ Favorite Foods: Steak, crab rangoons, flan, Milky Ways, and classic Nerds
  • 🌮 Favorite Restaurants: Kismet Café or Taco Bell
  • 🎬 Favorite Movies: Horror
  • 🎵 Favorite Music: Just about everything!
  • 🎧 Favorite Hobby: Listening to albums from beginning to end
  • 🐅 Favorite Animals: Tigers and capybaras
  • 🎃 Favorite Holiday: Halloween
  • 📖 Favorite Book & Podcast: Dungeons & Dragons Player’s Handbook and true crime podcasts
  • 🏈 Favorite Sport: The halftime show!
  • 🛍️ Favorite Store: Waterloo Records
  • 🎮 Favorite Video Game: The Simpsons: Hit & Run
  • 🎨 Favorite Color: Black
  • ✨ Fun Fact: Guillermo’s lucky number is 1111, and if he could have one magical power, he’d choose psychic abilities.
Receptionist Chelsea

Chelsea

Receptionist

Chelsea brings 14 years of veterinary experience to Meow Bark Veterinary, along with a warm, friendly personality that helps clients and their pets feel welcome from the moment they walk through our doors. After taking a brief detour to pursue a degree in Hospitality, she found her way back to veterinary medicine—and we’re so glad she did!

Outside of work, Chelsea is a self-proclaimed foodie. You’ll often find her dreaming about sushi, hunting down the perfect Baked Alaska, or spending a day in Gruene with a stop at The Gristmill (her favorite restaurant). When she’s relaxing at home, she’s probably listening to a crime, conspiracy, or murder podcast, enjoying some rock or progressive metal, tending to her garden, or working on her latest crochet project.

Chelsea has a soft spot for moose, thinks dragons are the ultimate mythical creature, and if she could choose any magical ability, she’d pick divination—the power to see what the future holds. Her favorite color is purple, her lucky number is 13, and she’s always ready to cheer on the Spurs.

Pictured with Chelsea is her beloved Shar-Pei, Wallace, look at those eyes!  

🐾 Fun Facts About Chelsea

  • Favorite Restaurant: The Gristmill in Gruene 🍽️
  • Favorite Foods: Sushi & Baked Alaska 🍣🍰
  • Favorite Book: The Lord of the Rings 📚
  • Favorite Music: Rock & Progressive Metal 🎸
  • Favorite Podcasts: Crime, Conspiracy & Murder 🎧
  • Favorite Animals: Moose & Hippos 🫎🦛
  • Favorite Sports Team: Spurs 🏀
  • Hobbies: Gardening & Crocheting 🌱🧶
  • Dream Superpower: Divination ✨
  • Favorite Mythical Creature: Dragon 🐉
  • Favorite Color: Purple 💜
  • Lucky Number: 13 🍀

Chelsea’s kindness, sense of humor, and genuine love for both people and pets make her a wonderful part of the Meow Bark family. We know you’ll love getting to know her just as much as we do!

Discover why pet owners in Austin trust their beloved pets with Dr. Hayes and Dr. Lozoya